FAQ

Totally! All our products are created with genuine leather, coming from the foremost Indian and Italian tanneries. Leather is treated in an environmentally friendly way in order to live up to the customers’ needs and expectations. No harmful or toxic substances in the tanning process. We certify a truly natural, non-polluting and safe product.

They come from qualified and certified Italian and Indian tanneries, that have been carefully selected. We are proud of our partners.

The certification is indicated in the internal parts of the goods with the wording “Genuine Leather”. Likewise, imperfections, little marks on the leather and its distinctive fragrance are evidence of the unique quality of raw materials. Shades and stains due to the daily use enhance the value of the product and aren’t to be considered as a sign of decay, as leather matures  with age.

If the product is made in Italy, you will find a fabric Tricolor Flag inside the product and/or the wording MADE IN ITALY/PRODOTTO IN ITALIA; belts have this wording imprint on the inner side.

Of course! We only partner with renowned and certificated tanneries, according to the EU Standards. Our concept definitely complies with the regulations for the protection of workers, environment and customers.

They are! All our wallets are provided with this cutting-edge technology. We would like to point out that the membrane only works if the wallet is closed. It protects your documents and credit cards from the common scanning frequencies.

It’s an ancient tanning method, one of the most traditional, refined, environment-friendly and recognizable. It imparts highly characteristic and intrinsic properties to leather, like smoothness and refined aesthetic naturalness.

This precious tanning method is certified by a specific extra tag. Nappa, hunter and washed leather undergo different tanning processes, in respect of the environment and social protection regulations.

We recommend to treat the products with neutral wax and to brush gently with a soft cloth. These items are not to be exposed directly to heat or moisture. To prevent leather products from mould or stains, they should be left airing out, even if they haven’t been used at all. To store your leather products, you had better wrap them in cleaned tissue paper and in the original box. Remember to keep away from metals, source of heat and direct light.

Do not expose directly to source of heat, do not iron and do not wash with water. In case of accidental contact with water you can rapidly blot dry on a cloth, but without rubbing.

We sell online, this allows us to lower fixed costs. Our commitment is to satisfy the clients’ needs and expectations with high-quality products. 

You will be able to purchase top-grade handcrafted products at competitive prices.

Not all hides are suitable for personalization, this is due to their thickness, surface and texture. Therefore, we always specify which item can be personalized, in order to guarantee the best final result and to satisfy the client.

If you received a defective product, you can send a request to service@albi1960.it,with a picture of the product itself and two pictures with enlarged section of the damage to be repaired. Please, remember to specify the order number, your name and surname in the email. You must contact us within 24 hours from the receiving date of your product to claim an item as damaged. Each damage will be evaluated by our experts, who can reserve the right of refund.

Of course!

Send a request to service@albi1960.it, with a picture of the product itself in order to show that any damage has been caused to it, then explain why you want to return it. All items must be returned in perfect condition, with all original parts (even the protective packaging and other extra labels) and packaging, otherwise we won’t be able to refund you. We will book a courier for you, so that you won’t have to pay for the return. Please, specify your order number, name and surname. We will contact you as soon as possible to explain you how to ship the item. Your refund will be proceeded to your original form of payment.

Sure, we can! Send a mail to service@albi1960.it with everything you need to know. Please, remember to add your name, surname and order number.